1. To change your voicemail password, from the home screen select the
Phone app.
2. Select the
Dial tab, then select
Visual Voicemail icon.
3. Select the
Menu icon then select
Settings.
4. Select
Change password. Enter the new desired
password then select
NEXT.
5. Alternately, you can change your voicemail password using the voicemail interactive voice response (IVR). Select and hold the
1 key > enter your
existing password >
4 key >
2 key>
1 key >
1 key > enter your
new password.
Note: To change your voicemail password via the IVR, you must know your current voicemail password. If you have forgotten your existing voicemail password, you will not be able to access Voicemail until you reset your voicemail password.