- When a voicemail is received, the Visual voicemail icon will appear in the Notification bar.
Note: To access Visual Voicemail, you must have already Set Up Voicemail. Alternatively, you can check your voicemail messages by selecting the Phone icon from the home screen > select and hold the 1 key > if prompted, enter your voicemail password > follow the prompts to listen to your messages. If you have forgotten your existing voicemail password, you will not be able to access voicemail until you reset your voicemail password. - From the home screen, swipe up to access the Apps tray.
- Swipe left to, then select the Visual voicemail app.
- LISTEN TO VOICEMAIL: Select the desired voicemail.
- ACCESS VOICEMAIL OPTIONS: Select the corresponding icon.
- Select the Menu icon for more voicemail features such as Share, Save, and Export to file.
Note: View Access voicemail messages for tips to manage your voicemail. Go to Troubleshoot Voicemail for solutions to common voicemail problems.