Download Apps & Games
Which device do you want help with?

Download Apps & Games

Download/return/update/reinstall apps, games, music, movies, and more using Play Store.

INSTRUCTIONS & INFO
  1. ACCESS PLAY STORE: From the home screen, select the Play Store app.
    Note: A Google account is required to access. For more information or support, please see the Google Play Help site.
    device 5225/9007001_01.jpg
  2. DOWNLOAD AN APPLICATION: Select the Search field, enter the desired app name, then select a suggestion or the Search icon.
    device 5225/9007001_02.jpg
  3. Select INSTALL.
    Note: If prompted, review permissions and if you agree select Accept.
    device 5225/9007001_03.jpg
  4. The Downloading icon will appear in the Notification bar while content is downloading.
    device 5225/9007001_04.jpg
  5. OPEN AN APP: Select OPEN.
    Note: Apps can be returned within 15 minutes of purchase. To return an app, from the Play Store select the Menu icon > My apps & games > select the desired app > REFUND > YES.
    device 5225/9007001_05.jpg
  6. New applications will automatically populate on your home screens.
    device 5225/9007001_06.jpg
  7. VIEW APP UPDATES: From the Play Store, select the Menu icon then select My apps & games.
    device 5225/9007001_07.jpg
  8. Select UPDATE beside the desired app you would like to update.
    Note: Select UPDATE ALL to update all apps.
    device 5225/9007001_08.jpg
  9. REINSTALL AN APP: From the My apps & games screen, select the LIBRARY tab then select INSTALL beside the desired app.
    device 5225/9007001_09.jpg

Did you get the help you needed?