Backup & Restore with Memory Card
Which device do you want help with?
Change device

Backup & Restore with Memory Card

Backup contacts, photos, and files to increase device memory or transfer to another device.


Prenote info

Inserting a memory/microSD card into your device allows you to transfer and store contacts, music, pictures, and videos. MicroSD cards are sold separately.
  1. BACKUP/RESTORE CONTACTS: From the home screen, swipe up from the bottom of the screen to access the Apps tray. Select the Contacts app.

    Step 1

  2. Select the Menu icon, then select Settings.

    Step 2

  3. Select Export, then select Share all contacts. Your contacts will be backed up to the MicroSD card.

    Step 3

  4. BACKUP/SAVE MUSIC & PHOTOS TO THE SD CARD: From the home screen, swipe up from the bottom of the screen to access the Apps tray then select the Files app.

    Step 4

  5. Navigate to, then select and hold the desired file. Select the Menu icon, then select Copy to.

    Step 5

  6. Select the Menu icon, then select SD card.

    Step 6

  7. Navigate to the desired folder, then select COPY.

    Note: For more information about your device's memory, see the Available Memory tutorial. 

    Step 7

Did you get the help you needed?

Did you get the help you needed?