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Access Voicemail

Check your voicemail messages.

INSTRUCTIONS & INFO

Prenote info

View Access voicemail messages for tips to manage your voicemail. Go to Troubleshoot Voicemail for solutions to common voicemail problems.
  1. When a new voicemail is received, the Voicemail icon will appear in the Notification bar.

    Note: To access Visual Voicemail, you must have already Set Up Voicemail. Alternately, you can check your voicemail messages by selecting the Phone icon from the home screen > select and hold the 1 key > if prompted, enter your voicemail password > follow the prompts to listen to your messages. If you have forgotten your existing voicemail password, you will not be able to access voicemail until you reset your voicemail password.
    Step 1

  2. ACCESS VOICEMAIL: From the home screen, swipe up to access the Apps tray then scroll to and select the Visual Voicemail app.

    Step 2

  3. LISTEN TO VOICEMAIL: Select the desired voicemail.

    Step 3

  4. ACCESS VOICEMAIL OPTIONS: Select the corresponding icon.

    Step 4

  5. To share, save, or export a voicemail, select the Menu icon then select the desired option.

    Step 5

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