App troubleshooting
Which device do you want help with?
App troubleshooting
Use application manager to improve your app and device performance.
INSTRUCTIONS & INFO
- To clear app cache, swipe down from the top of the screen, then tap the Settings icon.
- Tap Applications, then tap Application manager.
- Swipe to the ALL tab, then tap the Desired application.
- Tap Clear Cache.
- To stop an app, navigate to the Smart Manager, then tap RAM.
Note: To access Smart Manager from the home screen tap Apps > Samsung > Smart Manager.
- To close an app, tap END next to that app.
- To close all apps, tap END ALL.
- To update an app, from the home screen, tap the Play Store icon.
- Tap the Menu tab.
- Tap My apps.
- Tap on Desired application that requires an UPDATE.
- Tap UPDATE.
- Tap ACCEPT.
- To uninstall, tap UNINSTALL.
- Tap OK.
- To re-install, tap INSTALL.
- Tap ACCEPT.
