App troubleshooting
Which device do you want help with?

App troubleshooting

Use application manager to improve your app and device performance.

INSTRUCTIONS & INFO
  1. To clear app cache, swipe down from the top of the screen, then tap the Settings icon.
    device 5039/9007014_01.jpg
  2. Scroll to and tap Apps.
    device 5039/9007014_02.jpg
  3. Tap Desired application.
    device 5039/9007014_03.jpg
  4. To stop an app, tap Force stop.
    device 5039/9007014_04.jpg
  5. Tap OK.
    device 5039/9007014_05.jpg
  6. To clear cache, tap Storage.
    device 5039/9007014_06.jpg
  7. Tap the Clear cache.
    device 5039/9007014_07.jpg
  8. To update an app, from the Play store, tap the Menu tab.
    device 5039/9007014_08.jpg
  9. Tap My apps.
    device 5039/9007014_09.jpg
  10. Tap on desired application that requires an UPDATE.
    device 5039/9007014_10.jpg
  11. Tap UPDATE.
    device 5039/9007014_11.jpg
  12. Tap ACCEPT.
    device 5039/9007014_12.jpg
  13. To uninstall an app, tap UNINSTALL.
    device 5039/9007014_13.jpg
  14. Tap OK.
    device 5039/9007014_14.jpg
  15. To reinstall an apptap INSTALL.
    device 5039/9007014_15.jpg
  16. Tap ACCEPT.
    device 5039/9007014_16.jpg

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