Set up voicemail
Which device do you want help with?
Set up voicemail
Set up voicemail on your device.
INSTRUCTIONS & INFO
- To set up your visual voicemail, from the home screen, tap Phone.
Note: You will not be able to set up your voicemail when using Wi-Fi calling.
- Tap Voicemail.
Note: Alternately, you can set up voicemail by pressing and holding the number 1 key.
- New Voicemail Customers go to Step 5,
- Existing Voicemail Customers go to Step 10.
- Tap Set Up Now.
- Enter a 7 to 15 digit voicemail password and tap Done.
- Re-enter your voicemail password, and tap Done.
- Select to use a Default greeting or record a Custom greeting, then tap Done.
- Your Visual Voicemail inbox will be displayed.
- Existing Voicemail customer: Enter your existing voicemail password or setup your mailbox as prompted.
Note: If you are an existing customer and you have forgotten your voicemail password, you will not be able to access Voicemail until you reset your voicemail password.
- iPhone displays a message asking for your voicemail password. Enter the voicemail password, and then tap Done. Your Visual Voicemail box will be displayed.
Note: View Access Voicemail for tips to manage voicemail. Go to Troubleshoot Voicemail for solutions to common voicemail problems.