Set up voicemail
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Set up voicemail

Set up voicemail on your device.
INSTRUCTIONS & INFO
  1. To set up your visual voicemail, from the home screen, tap Phone.
    Note: You will not be able to set up your voicemail when using Wi-Fi calling.
  2. Tap Voicemail.
    Note: Alternately, you can set up voicemail by pressing and holding the number 1 key.
  3. New Voicemail Customers go to Step 5,
  4. Existing Voicemail Customers go to Step 10.
  5. Tap Set Up Now.
  6. Enter a 7 to 15 digit voicemail password and tap Done.
  7. Re-enter your voicemail password, and tap Done.
  8. Select to use a Default greeting or record a Custom greeting, then tap Done.
  9. Your Visual Voicemail inbox will be displayed.
  10. Existing Voicemail customer: Enter your existing voicemail password or setup your mailbox as prompted.
    Note: If you are an existing customer and you have forgotten your voicemail password, you will not be able to access Voicemail until you reset your voicemail password.
  11. iPhone displays a message asking for your voicemail password. Enter the voicemail password, and then tap Done. Your Visual Voicemail box will be displayed.
    Note: View Access Voicemail for tips to manage voicemail. Go to Troubleshoot Voicemail for solutions to common voicemail problems.

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