<h3><strong><span class="type-base">Freedom to choose what&rsquo;s best for you</span></strong></h3>

<h3><span class="type-sm type-base">Our best deals for new and existing customers. On any smartphone. Your choice of plans. Only at AT&amp;T.</span></h3>

<h5><span class="type-xs">Offers vary. Restrictions may apply.</span></h5>

<h5><strong><a class="type-sm color-white" href="http://www.att.com/why-att/" style="color: white">Learn More<span><svg fill="none" height="16" viewbox="0 0 16 8" width="16" xmlns="http://www.w3.org/2000/svg"><rect fill="white" fill-opacity="0.01" height="16" width="16"></rect><path clip-rule="evenodd" d="M6.18535 12.4934L5.02612 11.3011L8.20922 7.99341L5.02612 4.68576L6.18535 3.49341L10.5217 7.99341L6.18535 12.4934Z" fill="white" fill-rule="evenodd"></path></svg>&nbsp;</span></a></strong></h5>


<h3><strong><span class="type-base">U-verse TV community forums</span></strong></h3>

<h3><span class="type-sm type-base">Get help answering your questions from a community of users.</span></h3>

<h5><u><a class="type-sm color-white" href="https://forums.directv.com/categories/uverse-tv/5def9460238f4a196321de08" style="color: white">Go to the U-verse TV forums</a></u></h5>


Visit your device manufacturer's website.

User manual

Here's your device's complete instructions, specs and more.

Confirmed! We’ll see you in [[APPT_DATE]] days. Need to reschedule? Contact us via chat, if available, or call us at 800.288.2020.

<ul>\\n<li>The account owner must be present with a government-issued photo ID to accept delivery and complete setup. Keep in mind, if the account owner isn’t available when we visit, we’ll send you a link to reschedule.</li>\\n<li>Be sure to have an HDMI connected to your TV and an open power outlet near the TV.</li>\\n<li>You’ll need your DIRECTV STREAM username and password. For a better experience, please have the details for your Google account or media player (like Apple TV) handy.</li>\\n</ul>\\n

<ul>\\n<li>Your AT&T Right To You expert will call you to coordinate your delivery.</li>\\n<li>They’ll keep socially distant throughout delivery and setup.</li>\\n<li>Experts pass daily health checks. They also wear a mask and gloves.</li>\\n<li>Our team will clean all work surfaces.</li>\\n</ul>\\n

<ul><li>The account owner must be present with a government-issued photo ID to accept delivery and complete setup. Keep in mind, if the account owner isn’t available when we visit, we’ll send you a link to reschedule.</li><li>Be sure to have an HDMI connected to your TV and an open power outlet near the TV.</li><li>You’ll need your DIRECTV STREAM username and password. For a better experience, please have the details for your Google account or media player (like Apple TV) handy.</li></ul>

<ul><li>Your expert will call you to coordinate your delivery.</li><li>They’ll keep socially distant throughout delivery and setup.</li><li>Experts pass daily health checks. They also wear a mask and gloves.</li><li>Our team will clean all work surfaces.</li></ul>

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See what the lights on your gateway mean.

When you update your network name or password, your devices automatically disconnect from your Wi-Fi network. Make sure to reconnect them using your new Wi-Fi info.

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We’ll bury the wire at your location by [DAY], [DATE]. In many cases, we’ll complete the work before this date. If our technician has access to the wire outside, you won’t need to be home. 

FYI: If the ground is frozen, we may have to reschedule

We've put your new wire in the ground. If you still see a wire, we have a tech scheduled to connect it and remove any temporary wires. This work will be outside, and you don't need to be home.

You’re all set. We’ve buried the wire at your location. If you have questions, call our Buried Wire Center at 800.924.9420. We’re open Monday through Friday, 7:00 a.m. to 4:30 p.m. CT.

We didn’t complete burying the wire as quickly as we hoped. We’re working to finish as soon as we can. If you have questions, call our Buried Wire Center at 800.924.9420. We’re open Monday through Friday, 7:00 a.m. to 4:30 p.m. CT.

We'll be out soon to bury a wire at your location. If our technician has access to the wire outside, you won't need to be home.

We’ve started the process to bury the wire at your location. This may require:

Once we complete all steps, we'll bury your new wire.

Speed test history

Tablet

Wearable

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/kmservices/v2/search?content-type=content_instruct,content_parentinstruct,content_breakfix,content_weblink&description=y&tags=[[VALUE]],region_TX&app-id=idpui

/kmservices/v2/search?content-type=content_instruct,content_busfaq,content_parentinstruct,content_breakfix,content_weblink&description=y&tags=[[VALUE]],region_TX&app-id=idpui

/search/devicehowto/topic-contents/models/[[VALUE1]]/sources/all/topics/[[VALUE2]]?app-id=esupport&rows=1000

https://services.att.com/kmservices/v2/contents/KM1295544?app-id=idpui

<ol><li>From the home screen, tap the <strong>Browser</strong> <strong>icon</strong>.<br><img alt="device 5012/9006113 _01.jpg" src="https://www.att.com/devicehowtomedia/image/5012/9006113 _01.jpg"></img></li><li>Tap the <strong>URL field</strong>.<br><img alt="device 5012/9006113 _02.jpg" src="https://www.att.com/devicehowtomedia/image/5012/9006113 _02.jpg"></img></li><li>Enter the <strong>Desired URL</strong>, then tap the <strong>Return icon</strong>.<br><img alt="device 5012/9006113 _03.jpg" src="https://www.att.com/devicehowtomedia/image/5012/9006113 _03.jpg"></img></li><li>To open a new browser tab, tap the <strong>View tabs icon</strong>.<br><b>Note:</b> The displayed number signifies the number of open tabs.<br><img alt="device 5012/9006113 _04.jpg" src="https://www.att.com/devicehowtomedia/image/5012/9006113 _04.jpg"></img></li><li>Tap <strong>NEW TAB</strong>.<br><b>Note:</b> Tap the NEW INCOGNITO TAB to browse the Web with more privacy. Browser cookies are deleted and not shared when you close all incognito tabs. Pages you view in incognito will not appear in your browser history (except for files you&#39;ve downloaded).<br><img alt="device 5012/9006113 _05.jpg" src="https://www.att.com/devicehowtomedia/image/5012/9006113 _05.jpg"></img></li><li>To view open browser tabs, tap the <strong>View tabs icon</strong>.<br><img alt="device 5012/9006113 _06.jpg" src="https://www.att.com/devicehowtomedia/image/5012/9006113 _06.jpg"></img></li><li>To close the <strong>Desired tab</strong>, tap the <strong>X icon</strong>.<br><img alt="device 5012/9006113 _07.jpg" src="https://www.att.com/devicehowtomedia/image/5012/9006113 _07.jpg"></img></li><li>To add a bookmark for the current page, tap the <strong>Menu icon</strong>.<br><img alt="device 5012/9006113 _08.jpg" src="https://www.att.com/devicehowtomedia/image/5012/9006113 _08.jpg"></img></li><li>Tap the <strong>Add icon</strong>.<br><img alt="device 5012/9006113 _09.jpg" src="https://www.att.com/devicehowtomedia/image/5012/9006113 _09.jpg"></img></li><li>Tap <strong>Bookmarks.</strong><br><img alt="device 5012/9006113 _10.jpg" src="https://www.att.com/devicehowtomedia/image/5012/9006113 _10.jpg"></img></li><li>Enter the <strong>Desired title for the bookmark</strong>, then tap <strong>DONE</strong>.<br><img alt="device 5012/9006113 _11.jpg" src="https://www.att.com/devicehowtomedia/image/5012/9006113 _11.jpg"></img></li><li>To access a bookmark, tap the <strong>Menu icon</strong>.<br><img alt="device 5012/9006113 _12.jpg" src="https://www.att.com/devicehowtomedia/image/5012/9006113 _12.jpg"></img></li><li>Tap <strong>Bookmarks</strong>.<br><img alt="device 5012/9006113 _13.jpg" src="https://www.att.com/devicehowtomedia/image/5012/9006113 _13.jpg"></img></li><li>Tap the <strong>Desired bookmark.</strong><br><img alt="device 5012/9006113 _14.jpg" src="https://www.att.com/devicehowtomedia/image/5012/9006113 _14.jpg"></img></li></ol>

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