Secure My Device
Which device do you want help with?
Secure My Device
Lock the device screen, set and change security lock, and locate device.
INSTRUCTIONS & INFO
- To lock the device, press the Power/Lock key.
- To unlock the device press the Power/Lock key.
- Swipe up to unlock.
- To set additional screen security, swipe down from the Notification bar.
- Tap the Settings icon.
- Scroll to, then tap Lock screen.
- Tap Screen lock.
- Tap the Desired option.
Note: For this demonstration, “Pattern” was chosen.
- Swipe the Desired pattern on the screen.
- Tap Continue.
- Swipe the Desired pattern on the screen again.
- Tap Confirm.
- Select Desired notification options and tap DONE.
- To change the pattern code, tap Screen lock.
- Swipe the Current pattern.
- Tap the Desired option.
Note: For this demonstration, “Pattern” was chosen.
- Swipe the new Pattern, then tap Continue.
- Re-enter the New Pattern, then tap Continue.
- Tap Confirm.
- When phone is locked, Swipe the pattern to unlock the screen.
Note: To learn more about requesting a device unlock for your AT&T mobile device, visit www.att.com/deviceunlock. If your device is locked and is requesting a "PUK" code, click here for instructions on how to obtain your PUK or PUK2 code to unlock your SIM card.