App Troubleshooting
Which device do you want help with?
App Troubleshooting
Use application manager and usage manager to improve your app and device performance.
INSTRUCTIONS & INFO
- To clear an app’s cache, from the home screen swipe down to the Notifications bar.
- Tap the Settings icon.
- Scroll to, then tap Apps.
- Swipe to the ALL tab.
- Scroll to, then tap the Desired application.
- Tap Clear cache.
- To stop an app, navigate to the Usage Manager.
- Tap the App you want to stop.
Note: For this demonstration “Music” was selected.
- Tap Stop.
- To close all apps, tap Recent Apps button and tap the Close all apps tab in the lower right corner.
- To update an app, from the home screen, tap the Play Store icon.
- Tap the Menu icon.
- Tap My apps.
- Tap the Desired application that requires an update.
- Tap UPDATE.
- Tap ACCEPT.
- To uninstall, tap UNINSTALL.
- Tap OK.
- To re-install, tap INSTALL.
- Tap ACCEPT.
