Change or Reset Voicemail Password
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Change or Reset Voicemail Password

Reset a forgotten password or change an existing voicemail password.

INSTRUCTIONS & INFO
  1. To change your voicemail password, you must know your current voicemail password.
    Note: If you have forgotten your existing voicemail password, you will not be able to access Voicemail until you reset your voicemail password.
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  2. To set your voicemail password, from the home screen, tap the Phone icon.
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  3. Touch and hold '1'.
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  4. Follow the In-call prompts to change your voicemail password.
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  5. You can also reset your Voicemail password within the Visual Voicemail App. To begin, tap the Visual Voicemail app.
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  6. Tap the Menu icon.
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  7. Tap Settings.
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  8. Tap Change voicemail password.
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  9. Enter your Existing password, and tap Continue.
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  10. Enter your new password, and tap Continue.
    device 5005/9006190_10.jpg
  11. Enter your new password again, and tap Finish.
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