Insert SIM & memory card
Which device do you want help with?
Change device

Insert SIM & memory card

Install and remove the SIM and memory card (MicroSD).
INSTRUCTIONS & INFO
  1. Remove the Back cover by gently lifting up from the slot.
    Note: The battery is not removable.
    device 5004/9006419_01.jpg
  2. With the metal contacts facing down, insert the Micro-SIM card into the SIM card slot until it clicks into place. To remove the SIM card, push on it until it clicks, and then release.
    device 5004/9006419_02.jpg
  3. Insert the microSD card into the microSD card slot, making sure the gold contacts are facing down. To remove, simply slide it down, away from the slot.
    Note: To prevent data corruption, it is recommended to unmount your memory card before removing it. To unmount your memory card, from the home screen, tap Apps > Settings > More > Storage > Unmount SD Card > OK.
    device 5004/9006419_03.jpg
  4. Replace the Back cover and press firmly into place.
    device 5004/9006419_04.jpg
  5. Micro-SIM card comes pre-installed. If a microSIM card is not in the device, the Missing SIM alert will be displayed on the screen.
    device 5004/9006419_05.jpg

Did you get the help you needed?