Reset pattern lock
Which device do you want help with?
Reset pattern lock
Reset a forgotten pattern lock.
INSTRUCTIONS & INFO
- From the home screen, swipe down the Notifications bar.
- Tap the Settings icon.
- Tap My device.
- Tap Lock screen.
- Tap Screen lock.
- Touch and drag the saved pattern on the Pattern canvas.
Note: You will automatically be sent to the next screen.
- Tap Pattern.
- Touch and drag the new pattern on the Pattern canvas.
- Tap Continue.
- Touch and drag the new pattern on the Pattern canvas again.
- Tap Confirm.
- Enter a backup PIN.
- Tap Continue.
- Re-enter the backup PIN.
- Tap OK.
- After 5 wrong attempts, tap Forget pattern.
Note: If the backup PIN is available, tap 'Backup PIN'. The device must have already been associated with a Google account for the Forgot Pattern option to display.
- Enter your Google account login information, then tap Sign In.
