Change or reset voicemail password
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Change or reset voicemail password

How to troubleshoot the voicemail feature.

INSTRUCTIONS & INFO
  1. To change your voicemail password, you must know your current voicemail password.
    Note: If you've forgotten your password here's how to reset it.
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  2. From the home screen, tap Apps.
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  3. Swipe to then tap Visual Voicemail.
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  4. Press the Menu key, then tap Settings.
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  5. Tap Change voicemail password.
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  6. Enter your existing password, then tap Continue.
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  7. Enter the desired new voicemail password, then tap Continue.
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  8. Re-enter the desired new voicemail password for confirmation, then tap Finish.
    Note: To change the voicemail password from the dialpad, press and hold '1', enter the current password, then follow the voice prompts to change the voicemail password.
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