Reset pattern lock
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Reset pattern lock

Reset a forgotten pattern lock.

INSTRUCTIONS & INFO
  1. After entering the wrong pattern for 5 times, tap OK.
    Note: The Forgot Pattern option will only display if you have added your Google Account to the device.
    device 3206/1660268.jpg
  2. Tap Forgot Pattern.
    Note: The device must have already been associated with a Google account for the 'Forgot Pattern' option to display. If your Google account was not added, you must do an alternate factory reset of the device. Search tutorials for ‘reset’ for Reset Device instructions
    device 3206/1660269.jpg
  3. Tap the Username field, then enter the Google account used to set up the device.
    device 3206/1660270.jpg
  4. Tap the Password field, then enter the required password.
    device 3206/1660271.jpg
  5. Tap Sign in.
    device 3206/1660272.jpg
  6. The lock screen has been reset. Tap the desired option then follow on-screen prompts to set up a new screen lock.
    device 3206/1660273.jpg

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