App troubleshooting
Which device do you want help with?
App troubleshooting
Use application manager and usage manager to improve your app and device performance.
INSTRUCTIONS & INFO
- To clear app cache, from the home screen, swipe down from the Notification bar with two fingers.
- Tap SETTINGS.
- Scroll to then tap Apps.
- Tap the desired app.
- Scroll to then tap Clear cache.
- To stop an app from running in the background, from the home screen, tap the AT&T folder.
- Tap Usage Manager.
- Tap the Apps tab, then tap the desired app.
- Tap Stop.
- If prompted, tap OK.
- To update an app, from the home screen, swipe to then tap Play Store.
- Tap the Play Store tab.
- Tap My apps.
- Tap the desired app listed beneath Updates.
- Tap UPDATE.
- Tap ACCEPT.
- To uninstall an app, from the 'My apps' page, scroll to then tap the desired app.
- Tap UNINSTALL.
- Tap OK.
- To reinstall the app, tap INSTALL.
- Tap ACCEPT.
