Download apps & games
Which device do you want help with?

Download apps & games

Download apps, games, movies, music, books, magazine, newspapers and more.

INSTRUCTIONS & INFO
  1. The Google Play Store provides access to the latest music, apps, games, videos, and more. A Google account is required to access. Note: For more information or support, please see the Google Play Help site.
    Note: A Google account must be setup first to complete this process.
    device 3206/1659633.jpg
  2. From the home screen, tap the Apps icon.
    device 3206/1659634.jpg
  3. Swipe to, then tap Play Store.
    device 3206/1659635.jpg
  4. Tap APPS.
    device 3206/1659636.jpg
  5. Tap the Search icon.
    device 3206/1659637.jpg
  6. Enter the desired app name, then tap the Search icon.
    device 3206/1659638.jpg
  7. Tap the desired result.
    device 3206/1659639.jpg
  8. Tap the Price icon.
    Note: Tap 'INSTALL' for a free app.
    device 3206/1659640.jpg
  9. Tap ACCEPT.
    device 3206/1659641.jpg
  10. Tap BUY.
    device 3206/1659642.jpg
  11. Enter the required Google password, then tap CONFIRM.
    device 3206/1659643.jpg
  12. Tap OK.
    device 3206/1659644.jpg
  13. While the content is downloading, the Download icon will be displayed in the Notifications bar.
    device 3206/1659645.jpg
  14. Tap OPEN.
    Note: For a paid app, a refund can only be made within 15 minutes after the purchase of an app. To return a paid app, go to Play Store > Tap the 'Play Store tab' > Tap 'My apps' > Tap the desired app > Tap 'Refund'.
    device 3206/1659646.jpg
  15. After downloading an App, and an update becomes available, the Play Store Update icon will be displayed in the Notifications bar.
    device 3206/1659647.jpg
  16. From the home screen, tap the Apps icon to access downloaded apps and games.
    device 3206/1661422.jpg

Did you get the help you needed?