Which device do you want help with?

Available memory

Check the available device storage.

INSTRUCTIONS & INFO
  1. This device is available with 8GB or 16GB internal memory, with the option to add a MicroSD card (sold separately) up to 64GB.
    device 3195/1689402.jpg
  2. Swipe down from the Notification bar, then tap the Settings icon.
    device 3195/1689403.jpg
  3. Tap the More tab, then tap Storage.
    device 3195/1689404.jpg
  4. The device storage summary will be displayed beneath Device memory.
    device 3195/1689405.jpg
  5. Scroll down to SD card to view memory card storage info.
    device 3195/1689406.jpg
  6. To free up memory on your device, delete unwanted pictures, music, and videos by tapping Apps > My Files > Navigate to the desired files > Tap to select the desired files > Trash icon > OK.
    Note: Photos and videos can also be deleted through the Gallery.
    device 3195/1689407.jpg
  7. Remove unused apps by tapping Apps > Touch and hold the desired app > Drag the app to Uninstall > Release the app > Tap OK.
    device 3195/1689408.jpg
  8. Clear app data by tapping the AT&T folder > Usage Manager > Apps tab > Swipe left > Tap the desired app > Clear data > OK.
    device 3195/1689409.jpg
  9. Store your files on the cloud by tapping Apps > Drive.
    device 3195/1689410.jpg
  10. Purchase an SD memory card to expand your device memory.
    device 3195/1689411.jpg

Did you get the help you needed?