App troubleshooting

Use application manager and usage manager to improve your app and device performance.

INSTRUCTIONS & INFO

To manage your applications, from the home screen, swipe to then tap the AT&T folder.
Tap Usage Manager.
Tap the APPS tab.
Running applications and services will display. Tap the Menu icon.
Tap to switch between CACHED PROCESSS and SERVICES IN USE.
To stop a running app or service, scroll to then tap the desired app or service.
Tap Stop.
To clear an app's cache, from the APPS tab, swipe left.
Scroll to then tap the desired app.
Scroll to then tap Clear cache.
To update an app, from the home screen, tap Play Store.
Tap the Play Store tab.
Tap My apps.
Scroll to then tap the desired app listed beneath Updates.
Tap UPDATE.
If prompted, tap ACCEPT.
To uninstall an app, from the 'My apps' page, scroll to then tap the desired app.
Tap UNINSTALL.
Tap OK.
To reinstall the app, tap INSTALL.
Tap ACCEPT.