Change or reset voicemail password
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Change or reset voicemail password

How to troubleshoot the voicemail feature.

INSTRUCTIONS & INFO
  1. To change your voicemail password, you must know your current voicemail password. To access your device’s phone menu, tap the Phone tile.
    Note: If you have forgotten your existing voicemail password, you will not be able to access Voicemail until you reset your voicemail password.
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  2. Tap the Menu icon.
    device 3187/1656524.jpg
  3. Tap settings.
    device 3187/1656525.jpg
  4. Access your voicemail by tapping Call voicemail.
    device 3187/1656526.jpg
  5. Once connected, enter your current voicemail password if prompted, then press the 4 key > 2 key > 1 key > 1 key.
    device 3187/1679107.jpg

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