Change or reset voicemail password
Which device do you want help with?

Change or reset voicemail password

How to troubleshoot the voicemail feature.

INSTRUCTIONS & INFO
  1. To change your voicemail password, you must know your current voicemail password.
    Note: If you have forgotten your existing voicemail password, you will not be able to access Voicemail until you reset your voicemail password.
    device 3190/1651770.jpg
  2. From the home screen, tap Apps.
    device 3190/1651771.jpg
  3. Swipe to, then tap Visual Voicemail.
    Note: Alternatively you can change your voicemail password by tapping 'Phone' from the home screen > tap the 'Voicemail icon' > Follow the prompts to change the voicemail password.
    device 3190/1651772.jpg
  4. Press the Menu key , then tap Settings.
    device 3190/1651773.jpg
  5. Scroll to, then tap Change voicemail password.
    device 3190/1651774.jpg
  6. Enter your existing voicemail password, and then tap Continue.
    device 3190/1651775.jpg
  7. Enter the desired new voicemail password, and then tap Continue.
    device 3190/1651776.jpg
  8. Re-enter the desired new voicemail password for confirmation, and then tap Finish.
    device 3190/1651777.jpg

Did you get the help you needed?