Manage AT&T PREPAID Account
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Manage AT&T PREPAID Account

Learn how to change your AT&T PREPAID plan, check your balance, add money to your account, and more.

INSTRUCTIONS & INFO
1. To manage your AT&T PREPAID account from your device or computer browser, go to paygonline.com.

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2. Enter your AT&T PREPAID wireless number and 4-digit password, then select Login.

Note: The user name is your 10-digit wireless number, and the initial password is set to the Last digits of your wireless number.

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3. Your Current Balance will be displayed. To add money to your account, scroll to then select Make a Payment.

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4. Scroll down to Setup Auto Refill, add Packages, switch Rate Plans, view Account History, and more.

Note: Select the Menu icon for additional options.

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5. To manage your account over the phone, from the home screen select the Phone app > Dial pad icon > enter 611 > select the Call icon. If calling from a landline phone, dial 1-800-901-9878.

Note: You can also manage your account via text message using AT&T PREPAID star codes.

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