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Confirmed! We’ll see you in [[APPT_DATE]] days. Need to reschedule? Contact us via chat, if available, or call us at 800.288.2020.

<ul>\\n<li>The account owner must be present with a government-issued photo ID to accept delivery and complete setup. Keep in mind, if the account owner isn’t available when we visit, we’ll send you a link to reschedule.</li>\\n<li>Be sure to have an HDMI connected to your TV and an open power outlet near the TV.</li>\\n<li>You’ll need your DIRECTV STREAM username and password. For a better experience, please have the details for your Google account or media player (like Apple TV) handy.</li>\\n</ul>\\n

<ul>\\n<li>Your AT&T Right To You expert will call you to coordinate your delivery.</li>\\n<li>They’ll keep socially distant throughout delivery and setup.</li>\\n<li>Experts pass daily health checks. They also wear a mask and gloves.</li>\\n<li>Our team will clean all work surfaces.</li>\\n</ul>\\n

<ul><li>The account owner must be present with a government-issued photo ID to accept delivery and complete setup. Keep in mind, if the account owner isn’t available when we visit, we’ll send you a link to reschedule.</li><li>Be sure to have an HDMI connected to your TV and an open power outlet near the TV.</li><li>You’ll need your DIRECTV STREAM username and password. For a better experience, please have the details for your Google account or media player (like Apple TV) handy.</li></ul>

<ul><li>Your expert will call you to coordinate your delivery.</li><li>They’ll keep socially distant throughout delivery and setup.</li><li>Experts pass daily health checks. They also wear a mask and gloves.</li><li>Our team will clean all work surfaces.</li></ul>

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When you update your network name or password, your devices automatically disconnect from your Wi-Fi network. Make sure to reconnect them using your new Wi-Fi info.

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We’ll bury the wire at your location by [DAY], [DATE]. In many cases, we’ll complete the work before this date. If our technician has access to the wire outside, you won’t need to be home. 

FYI: If the ground is frozen, we may have to reschedule

We've put your new wire in the ground. If you still see a wire, we have a tech scheduled to connect it and remove any temporary wires. This work will be outside, and you don't need to be home.

You’re all set. We’ve buried the wire at your location. If you have questions, call our Buried Wire Center at 800.924.9420. We’re open Monday through Friday, 7:00 a.m. to 4:30 p.m. CT.

We didn’t complete burying the wire as quickly as we hoped. We’re working to finish as soon as we can. If you have questions, call our Buried Wire Center at 800.924.9420. We’re open Monday through Friday, 7:00 a.m. to 4:30 p.m. CT.

We'll be out soon to bury a wire at your location. If our technician has access to the wire outside, you won't need to be home.

We’ve started the process to bury the wire at your location. This may require:

Once we complete all steps, we'll bury your new wire.

Speed test history

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https://services.att.com/kmservices/v2/contents/KM1287295?app-id=idpui

<ol><li>From the home screen, tap the <b>Settings icon</b>.<br><img alt="device 2908/1499951.jpg" src="https://www.att.com/devicehowtomedia/image/2908/1499951.jpg"></img></li><li>To view battery usage, tap <b>Battery</b>.<br><img alt="device 2908/1499952.jpg" src="https://www.att.com/devicehowtomedia/image/2908/1499952.jpg"></img></li><li>Scroll down to see which apps and processes are using the most battery.<br><img alt="device 2908/1499953.jpg" src="https://www.att.com/devicehowtomedia/image/2908/1499953.jpg"></img></li><li>To enable Battery saver, from the Settings screen, tap <b>Power management</b>.<br><img alt="device 2908/1504347.jpg" src="https://www.att.com/devicehowtomedia/image/2908/1504347.jpg"></img></li><li>Tap <b>Power Saver</b>.<br><img alt="device 2908/1504348.jpg" src="https://www.att.com/devicehowtomedia/image/2908/1504348.jpg"></img></li><li>Tap the desired mode.<br><b>Note:</b> The device is set to &#39;Optimized mode&#39; as default.<br><img alt="device 2908/1504349.jpg" src="https://www.att.com/devicehowtomedia/image/2908/1504349.jpg"></img></li><li>Lower screen brightness to save battery life.<br><img alt="device 2908/1504350.jpg" src="https://www.att.com/devicehowtomedia/image/2908/1504350.jpg"></img></li><li>When not in use, turn off Bluetooth and Wi-Fi.<br><img alt="device 2908/1504351.jpg" src="https://www.att.com/devicehowtomedia/image/2908/1504351.jpg"></img></li><li>Avoid using Live wallpapers.<br><img alt="device 2908/1504352.jpg" src="https://www.att.com/devicehowtomedia/image/2908/1504352.jpg"></img></li><li>Turn off Location services when not in use.<br><img alt="device 2908/1504353.jpg" src="https://www.att.com/devicehowtomedia/image/2908/1504353.jpg"></img></li><li>Turn off Auto-sync to conserve battery.<br><b>Note:</b> Remember to turn this feature back on to allow apps to download new data such as email and social media posts.<br><img alt="device 2908/1504354.jpg" src="https://www.att.com/devicehowtomedia/image/2908/1504354.jpg"></img></li><li>Turn off <b>Auto-update apps</b>.<br><img alt="device 2908/1504355.jpg" src="https://www.att.com/devicehowtomedia/image/2908/1504355.jpg"></img></li><li>If you are traveling and do not have access to mobile or Wi-Fi networks, switch to Airplane mode.<br><img alt="device 2908/1504357.jpg" src="https://www.att.com/devicehowtomedia/image/2908/1504357.jpg"></img></li></ol>

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