Transfer media to & from computer
Which device do you want help with?

Transfer media to & from computer

Transfer files to or from your device and a computer.

INSTRUCTIONS & INFO
  1. With the device powered on, insert the microUSB end of the microUSB cable into the port on the right side of the device.
    device 2844/1392133.jpg
  2. Insert the USB end of the microUSB cable into an open port on the PC.
    device 2844/1392134.jpg
  3. From the home screen, drag down from the top of the screen to reveal the Notifications menu.
    device 2844/1392135.jpg
  4. Tap the USB icon.
    device 2844/1392136.jpg
  5. Tap the desired USB connection setting.
    Note: Select 'Media sync (MTP)' to access files on the device.
    device 2844/1392137.jpg
  6. On the PC, click Start.
    device 2844/1392138.jpg
  7. Click Computer.
    device 2844/1392139.jpg
  8. Open the newly connected device drive.
    Note: The device drive name will vary.
    device 2844/1392140.jpg
  9. Open the desired storage location.
    Note: This tutorial selects 'Internal storage'. You will only have to select a storage location if an external memory card is installed on your device.
    device 2844/1392141.jpg
  10. Navigate to the desired folder.
    device 2844/1392142.jpg
  11. Drag and drop files to/from the device drive to transfer.
    device 2844/1392143.jpg
  12. If operating on Mac, download Android File Transfer.
    Note: Once installed, Android File Transfer will automatically open upon connection of the device, allowing you to transfer files to and from your device.
    device 2844/1453720.jpg

Did you get the help you needed?