Which device do you want help with?

Microsoft sign-in

Sign in using your Microsoft account to access Xbox LIVE, Windows Phone Store, and more.

INSTRUCTIONS & INFO
  1. The first Microsoft account associated with this device may have its settings edited, but a device reset is required to change the email address or delete it.
    Note: See 'Factory Reset' for more information on resetting the device.
    device 2803/1399326.jpg
  2. From the home screen, swipe down from the top of the screen to reveal the Action center.
    Note: An existing Microsoft account is required to complete this action.
    device 2803/1399327.jpg
  3. Tap ALL SETTINGS.
    device 2803/1399328.jpg
  4. Tap email+accounts.
    device 2803/1399329.jpg
  5. Tap add an account.
    device 2803/1399330.jpg
  6. Tap Microsoft account.
    device 2803/1399331.jpg
  7. Tap the desired option.
    Note: For this demonstration, 'sign in' was selected. If you do not have an existing Microsoft/LiveID account, tap create one and follow the onscreen prompts.
    device 2803/1399332.jpg
  8. Tap the Email address field.
    device 2803/1399333.jpg
  9. Enter the account email address.
    device 2803/1399334.jpg
  10. Tap the Return icon, then enter the required password.
    device 2803/1399335.jpg
  11. Enter the account password.
    device 2803/1399336.jpg
  12. Tap next.
    device 2803/1399337.jpg
  13. Tap the How would you like to get this code? field.
    device 2803/1399338.jpg
  14. Tap the desired option.
    Note: For this demonstration, 'Email' was selected.
    device 2803/1399339.jpg
  15. Tap the Verify email address field.
    device 2803/1399340.jpg
  16. Enter the required email address.
    device 2803/1399341.jpg
  17. Tap next.
    device 2803/1399342.jpg
  18. Check the email account for the email containing the verification code, then tap the Code field.
    device 2803/1399343.jpg
  19. Enter the verification code from the received email.
    device 2803/1399344.jpg
  20. Tap next.
    device 2803/1399345.jpg
  21. Tap the desired option.
    Note: For this tutorial, 'not now' was selected.
    device 2803/1399346.jpg
  22. The account is now ready for use. Tap Microsoft account to view and edit the account settings.
    device 2803/1399347.jpg
  23. The account settings are displayed.
    device 2803/1399348.jpg

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