Samsung Smart Switch Mobile
Which device do you want help with?

Samsung Smart Switch Mobile

Transfer your data and apps from your old device to your new one.

INSTRUCTIONS & INFO
  1. DOWNLOAD SAMSUNG SMART SWITCH MOBILE: From the home screen, select the Play Store app. Search for and select the Samsung Smart Switch Mobile app, then select INSTALL.
    device 5215/9007030_01.jpg
  2. Swipe up or down from the center of the home screen to access the Apps tray > select the Samsung folder > Samsung Smart Switch Mobile app.
    device 5215/9007030_02.jpg
  3. Select START.
    device 5215/9007030_03.jpg
  4. Review the Terms of Service, then select AGREE. Select OK to agree to permissions.
    device 5215/9007030_04.jpg
  5. Select USB CABLEWIRELESS or EXTERNAL STORAGE. 
    Note: For this demonstration, WIRELESS was selected.
    device 5215/9007030_05.jpg
  6. To move your content from your old device to your new one, select RECEIVE.
    device 5215/9007030_06.jpg
  7. Select your old device type.
    Note: You will see a prompt to sign in if you select iOS.
    device 5215/9007030_07.jpg
  8. Make sure that Smart Switch is installed on the old device. Select SEND > CONNECT.
    device 5215/9007030_08.jpg
  9. The devices are now connected. On the old device, select the desired content you would like to transfer then select SEND.
    device 5215/9007030_09.jpg
  10. Select RECEIVE on the new device.
    device 5215/9007030_10.jpg
  11. Select CLOSE APP when the content transfer is complete.
    Note: Visit samsung.com/smartswitch for more information on using your PC or Mac.
    device 5215/9007030_11.jpg

Did you get the help you needed?