Which device do you want help with?

Find My Mobile

Find My Mobile allows you to manage your device in a secure way by tracking and controlling your device remotely.

INSTRUCTIONS & INFO
  1. DOWNLOAD FIND MY DEVICE: From the Play Store, search for and select the Find My Device app then select INSTALL.
    Note: For more information, visit the Samsung Find My Mobile website.
    device 5215/9006244_01.jpg
  2. Select OPEN. Select CONTINUE AS to sign into the account registered on the device or select SIGN IN AS GUEST to sign into a new account.
    device 5215/9006244_02.jpg
  3. Enter your password, then select SIGN IN.
    device 5215/9006244_03.jpg
  4. REMOTELY CONTROL THE DEVICE: Select PLAY SOUND to ring the device at full volume for 5 minutes, even if it is set to silent or vibrate. Select LOCK to lock the device with a new password. Select ERASE to permanently delete all of the data on the device.
    device 5215/9006244_04.jpg
  5. TURN ON/OFF FIND MY DEVICE: From the home screen, swipe down from the Notification bar then select the Settings icon.
    device 5215/9006244_05.jpg
  6. Scroll to and select Google, then scroll to and select Security.
    device 5215/9006244_06.jpg
  7. Select Find My Device, then select the Find My Device switch to turn Find My Device on or off.
    device 5215/9006244_07.jpg

Did you get the help you needed?