Which device do you want help with?

In-Call Options

Learn what features are available while on an active call.

INSTRUCTIONS & INFO
  1. While on an active call, the Phone icon will be displayed in the Notification bar.
    device 5215/9006132_01.jpg
  2. ADJUST THE VOLUME: Press the Volume buttons on the side of the device.
    device 5215/9006132_02.jpg
  3. ACCESS IN-CALL OPTIONS: Select Add call to add a call. Select Speaker to turn speakerphone on or off. Select Mute to mute or unmute calls. Select Keypad to show or hide the keypad. Select Bluetooth to pair the device with a Bluetooth headset.
    Note: When in "Easy" mode, you can't mute a call, place a call on hold, create a conference call, or access advanced settings.
    device 5215/9006132_03.jpg
  4. PLACE A CALL ON HOLD: To place a call on hold, select the Menu icon then select Hold call.
    device 5215/9006132_04.jpg
  5. TAKE A CALL OFF HOLD: Select RESUME CALL.
    device 5215/9006132_05.jpg
  6. ACCESS HOME SCREEN DURING AN ACTIVE CALL: Press the Home button.
    device 5215/9006132_06.jpg
  7. RETURN TO AN ACTIVE CALL: Swipe down from the Notification bar, then select the active call notification.
    device 5215/9006132_07.jpg
  8. ADD A CALL: Select Add call. Enter the desired number, then select the Call icon.
    device 5215/9006132_08.jpg
  9. Adding a call will place the original call on hold. To merge the two calls, select Merge.
    device 5215/9006132_09.jpg
  10. END A CONFERENCE CALL: Select the Drop-down arrow, then select Drop next to the desired number.
    device 5215/9006132_10.jpg
  11. END A CALL: Select the End call icon.
    device 5215/9006132_11.jpg

Did you get the help you needed?