- From the home screen, select the Phone app.
Note: To access Visual Voicemail, you must have already Set Up Voicemail. - From the dial pad, select the Visual Voicemail icon.
- Select the Menu icon, then select Settings.
- Select Change password, then follow the on-screen instructions.
- Alternately, you can change your voicemail password using the voicemail IVR. Press and hold the 1 key > enter your existing password > 4 key > 2 key > 1 key > enter your new password.