App Troubleshooting
Which device do you want help with?

App Troubleshooting

Use application manager to improve your app and device performance.

INSTRUCTIONS & INFO
  1. CLEAR APP CACHE: Swipe down from the Notification bar, then select the Settings icon. Scroll to and select Apps > Select the desired app > Storage > CLEAR CACHE
    device 5157/9007014_01.jpg
  2. FORCE STOP AN APP: From the application info screen, select FORCE STOP. Select FORCE STOP to confirm.
    device 5157/9007014_02.jpg
  3. CHECK FOR APP UPDATE: From the home screen, select the Play Store app. Select the Menu icon > My apps & games > desired app > UPDATE.
    device 5157/9007014_03.jpg
  4. TO UNINSTALL AN APP: From the home screen, select the Play Store app. Select the Menu icon > My apps and games > desired app > UNINSTALL. Select OK to confirm
    device 5157/9007014_04.jpg
  5. TO INSTALL AN APP: From the home screen, select the Play store app. Search the desired application, then select INSTALL.
    device 5157/9007014_05.jpg

Did you get the help you needed?