Which device do you want help with?

In-Call Options

Learn what features are available while on an active call.


INSTRUCTIONS & INFO
  1. While on an active call, to mute or unmute a call, tap the Mute icon.
    Note: When in "Easy" mode, you can't mute a call, place a call on hold, create a conference call, or access advanced settings.
    device 5100/9006132_01.jpg
  2. To put call on hold, tap the Menu icon, then tap Hold.
    device 5100/9006132_02.jpg
  3. When a call is on hold, the Call hold icon will display in the notification bar. 
    device 5100/9006132_03.jpg
  4. To resume the call, tap RESUME CALL.
    device 5100/9006132_04.jpg
  5. To add a call to an existing call, tap the Add call icon.
    device 5100/9006132_05.jpg
  6. Enter the desired number, then tap the phone icon.
    device 5100/9006132_06.jpg
  7. To turn Speakerphone on or off, tap Speaker.
    device 5100/9006132_07.jpg
  8. To turn on the Extra volume feature, tap the Menu icon, then tap Extra volume icon.
    device 5100/9006132_08.jpg
  9. Tap the Bluetooth icon to use a headset with your device. Follow the prompts to properly connect.
    device 5100/9006132_09.jpg
  10. When Bluetooth is active, the Bluetooth icon will appear in the notification bar.
    device 5100/9006132_10.jpg
  11. To show the keypad, tap the Keypad icon.
    device 5100/9006132_11.jpg
  12. To hide the keypad, tap the Hide icon.
    device 5100/9006132_12.jpg
  13. Push the Up and down volume buttons to adjust volume during a call.
    device 5100/9006132_13.jpg
  14. To access the home screen while on a call, press the Home button.
    device 5100/9006132_14.jpg
  15. To return to your active call, tap the Phone icon
    device 5100/9006132_15.jpg
  16. Tap Return to call screen.
    device 5100/9006132_16.jpg
  17. To end a call, tap the End call icon.
    device 5100/9006132_17.jpg

Did you get the help you needed?