App troubleshooting
Which device do you want help with?
App troubleshooting
Use application manager to improve your app and device performance.
INSTRUCTIONS & INFO
- From the home screen, swipe down from the notification bar.
- Then tap the Settings icon.
- Scroll to the Applications section and tap Application manager.
- Scroll to, then tap the Desired app.
- To force stop the app, tap FORCE STOP.
- To clear cache data, tap Storage.
- Tap CLEAR CACHE.
- To uninstall an app, from the Play Store, tap the Menu icon.
- Tap My apps & games.
- Scroll to, then tap the desired app.
- Tap UNINSTALL.
- Tap OK.
- To reinstall the app, tap INSTALL.
Note: If prompted, tap ACCEPT.
- To update an app, from My apps & games, scroll to, then tap the Desired app marked with "UPDATE".
- Tap UPDATE.
- If prompted, tap ACCEPT.
