Which device do you want help with?

Device Setup

Set up your device for the first time or after having done a factory reset.

INSTRUCTIONS & INFO
  1. To turn iPhone on, press and hold the Sleep/Wake button until the Apple logo displays.
    Note: Before setting up your device, make sure you have completed the online activation process. Please see Activation phone, SIM card, or other device for more information. Device Set up steps will vary slightly based on the options selected. If your device has already been set up and you'd like to start over go to Apple support article: How to erase your iOS device and then set it up as a new device or restore it from backups
    device 5115/9007000_01.jpg
  2. You'll see "Hello" in different languages. Press the Home button to continue.
    Note: If you're blind or have low vision, you can turn on VoiceOver or Zoom from the Hello screen. To find your IMEI/MEID and ICCID, select ‘I’ in the lower right corner of the screen.
    device 5115/9007000_02.jpg
  3. Select your language.
    device 5115/9007000_03.jpg
  4. Select your Country or Region.
    Note: This affects how information will look on your device, including date, time, contacts, and more. While setting up your device, you can start over at any point by pressing the Home button.
    device 5115/9007000_04.jpg
  5. Select a Wi-Fi network to connect. Or if you're setting up iPhone with active cell service, you can select Use Cellular Connection.
    Note: Get help activating AT&T cell service or if you can't connect to Wi-Fi.
    device 5115/9007000_05.jpg
  6. Select Enable or Disable Location Services.
    Note: Location Services is a feature you'll need for apps like Maps and Find My Friends.
    device 5115/9007000_06.jpg
  7. Select Continue and follow the prompts to set up Touch ID now or select Set Up Touch ID Later then select Continue to skip this step.
    Note: You'll need a passcode for features like Touch ID and Apple Pay. After setting up your device, you can make a more complex passcode under Settings > General > Passcode. Decide whether to make a passcode to help protect your data.
    device 5115/9007000_07.jpg
  8. Enter Desired Passcode to create a passcode.
    Note: To skip creating a passcode, select Passcode options > Don't Add Passcode.
    device 5115/9007000_08.jpg
  9. Re-enter your Passcode to confirm.
    device 5115/9007000_09.jpg
  10. You can set up your device as new, restore it from an iCloud or iTunes backup, or move data from Android. Select Desired option and follow the prompts.
    Note: Get help from Apple support article: Transfer content from an iPhone, iPad, or iPod touch to a new device
    device 5115/9007000_10.jpg
  11. Enter your Apple ID and password, then tap Next. If you don't have one, select Don't have an Apple ID or forgot it? and follow the prompts.
    Note: For help, visit Apple ID Support.
    device 5115/9007000_11.jpg
  12. Review the terms and conditions. Select Agree to continue.
    Note: For a copy of the terms and conditions, select Send by Email, confirm your email address, and select Send.
    device 5115/9007000_12.jpg
  13. Select Next.
    device 5115/9007000_13.jpg
  14. To set up ApplePay, add a credit card to Wallet, position your card in the frame or select Enter Card Details Manually and follow the prompts. To skip this step, select Set Up Later in Wallet.
    device 5115/9007000_14.jpg
  15. To set up iCloud Keychain, select Continue and follow the prompts. To skip this step, select Don't use iCloud Keychain.
    device 5115/9007000_15.jpg
  16. To use Siri, select Turn on Siri and follow the prompts. To skip this step, select Turn on Siri Later.
    Note: With Siri, you can speak to send messages, set reminders, find directions, make phone calls, and more.
    device 5115/9007000_16.jpg
  17. Decide whether to share information with app developers.
    device 5115/9007000_17.jpg
  18. Select Get Started to begin using your device.
    Note: Make a safe copy of your data by backing up, and learn about more features in the user guide for your iPhoneLearn more from Apple support article: Get started with iPhone.
    device 5115/9007000_18.jpg

Did you get the help you needed?