Which device do you want help with?

Reset device

This article describes how to perform a factory reset.


INSTRUCTIONS & INFO
  1. From the home screen, press the Right Soft key.
    device 2604/1255982.jpg
  2. Select Settings, then press the Center Nav key.
    device 2604/1255983.jpg
  3. Scroll to and select Security Settings, then press the Center Nav key.
    device 2604/1255985.jpg
  4. Select Master Clear, then press the Center Nav key.
    Note: Performing a master clear will wipe all personal data from the device and restore it to factory settings. This process cannot be reversed.
    device 2604/1255987.jpg
  5. Enter the required password, then press the Center Nav key.
    Note: By default the lock code is '0000.'
    device 2604/1255988.jpg
  6. Press the Left Soft key to confirm.
    device 2604/1256307.jpg

Did you get the help you needed?