My Answering Machine Won't Pick Up Calls
AT&T Wireless Home Phone (WF721)
My Answering Machine Won't Pick Up Calls
Try this if your answering machine does not pick up incoming calls.
- Set your answering machine to pick up calls in fewer than 4 rings.
Note: This ensures that your answering machine will pick up calls before network voicemail.
![device 2517/1226217.jpg](https://www.att.com/devicehowtomedia/image/2517/1226217.jpg)
- Alternatively, you can also remove network voicemail from your account by calling AT&T Customer Care. Dial 611 from your connected home phone or 1-800-331-0500.
![device 2517/1226219.jpg](https://www.att.com/devicehowtomedia/image/2517/1226219.jpg)
- If you have a standalone answering machine, you can connect it to the Phone 2 port on the back of the Wireless Home Phone device.
![device 2517/1226220.jpg](https://www.att.com/devicehowtomedia/image/2517/1226220.jpg)
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