My Phone Doesn't Ring When A Call Comes In
Which device do you want help with?
Change device

My Phone Doesn't Ring When A Call Comes In

Try this if your phone fails to ring during incoming calls.
INSTRUCTIONS & INFO
  1. Transferring a phone number can take about four days, so you should keep a phone plugged into your wall jack to receive calls on your old service (including 911) until your transfer completes. However, you can make calls immediately on your Wireless Home Phone device. Check transfer status at att.com/port.
    device 2517/1226213.jpg
  2. Make sure your Wireless Home Phone device is NOT connected to your in-home phone wiring.
    device 2517/1226214.jpg
  3. Make sure your home phone has power and is properly connected to the Wireless Home Phone device.
    device 2517/1226215.jpg
  4. The Wireless Home Phone device may be set to forward calls. Dial #21# to turn off call forwarding, if it is currently on.
    device 2517/1226216.jpg

Did you get the help you needed?