Set up Voicemail or Answering Machine

Learn to set up and access the voicemail functions on your device.

INSTRUCTIONS & INFO

To set up your voicemail, dial 1 on your connected home phone.

Note: Voicemail is included with your service and is free of charge.
Follow the prompts to create and enter a 4 to 15-digit voicemail password.
Note: Your password can be any random 4 to 15-digit number and should be difficult for someone to discover. Avoid using your mobile number or any portion of it in your password.
Record your personal greeting and press the '#' key.
After completing the setup process, press the '*' key to return to the Main Menu.
When you have an unheard voicemail, the voicemail LED will flash green, and an intermittent dial tone will sound to indicate new voicemail.
If you choose not to use voicemail, you can connect your home answering machine. Plug the Phone cable from your answering machine into the Phone 2 port on the back of the Home Base.
Note: The Phone 2 port uses the same phone number as the Phone 1 port.
Set your answering machine to pick up calls in fewer than 5 rings.