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Reset device

This article describes how to perform a factory reset.


INSTRUCTIONS & INFO
  1. To perform a Master reset, from the home screen, tap Settings.
    Note: A factory data reset will remove all personal data from the device and restore it to factory settings. This action cannot be reversed.
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  2. Scroll to, then tap Backup and reset.
    device 2563/1247143.jpg
  3. Tap Factory data reset.
    device 2563/1247144.jpg
  4. Tap Reset device.
    device 2563/1247145.jpg
  5. Tap Delete all.
    device 2563/1247146.jpg
  6. If unable to reset the device using the above steps, try the alternate master reset method by first powering the device off.
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  7. When powered off, press and hold the Power key, Volume Up Key, and Home Key at the same time.
    device 2563/1361237.jpg
  8. As soon as "RECOVERY BOOTING..." appears at the top of the display, release the keys.
    device 2563/1361238.jpg
  9. Press the Volume Down key until "Wipe data/factory reset" is highlighted, and then press the Power key.
    device 2563/1361240.jpg
  10. Press the Volume Down key until "Yes - delete all user data" is highlighted, and then press the Power key.
    device 2563/1361242.jpg
  11. Please wait while your tablet data is cleared. When finished, press the Power key to reboot your phone.
    device 2563/1361244.jpg

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