Backup & restore with computer
Which device do you want help with?

Backup & restore with computer

Learn how to backup and restore contacts & data on the device with a computer.

INSTRUCTIONS & INFO
  1. Insert the microUSB end of the microUSB cable into the port on the right side of the device.
    Note: BlackBerry Link software must be installed on the computer in order to Backup & restore your device. If its not installed, from My Computer on Windows or Finder on Mac, open the BlackBerry Drive. Double-click Start to Install.
    device 2661/1001207167.jpg
  2. Insert the USB end of the microUSB cable into an available USB port on your computer.
    device 2661/1001207168.jpg
  3. On the PC, double-click BlackBerry Link.
    device 2661/1001207169.jpg
  4. Click Back up & Restore.
    device 2661/1001207170.jpg
  5. Tap Back up my device.
    device 2661/1001207171.jpg
  6. Click the Drop-down menu bar.
    device 2661/1001207172.jpg
  7. Click the desired option.
    device 2661/1001207173.jpg
  8. Click Back Up Now.
    device 2661/1001210296.jpg

Did you get the help you needed?