Which device do you want help with?

Block messages

Learn how to block messages from your device.

INSTRUCTIONS & INFO
  1. To add a number to the message block list, from the Start screen, tap the Messages icon.
    device 2649/1001288249.jpg
  2. Touch and hold the desired number.
    device 2649/1001288250.jpg
  3. Tap block number....
    device 2649/1001288251.jpg
  4. Tap ok.
    device 2649/1001288252.jpg
  5. To turn call and message blocking on or off, from the Start screen, swipe left.
    device 2649/1001288253.jpg
  6. Scroll to, then tap Settings.
    device 2649/1001288254.jpg
  7. Scroll to, then tap call+SMS filter.
    device 2649/1001288255.jpg
  8. Tap the Block calls+SMS switch to toggle on or off.
    device 2649/1001288256.jpg
  9. Tap blocked numbers.
    device 2649/1001288257.jpg
  10. Blocked numbers will be displayed. To unblock a number, touch and hold the desired number.
    device 2649/1001288258.jpg
  11. Tap unblock.
    device 2649/1001288259.jpg

Did you get the help you needed?