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Reset device

This article describes how to perform a factory reset.

INSTRUCTIONS & INFO
  1. From the home screen, press the Right Soft key.
    Note: A Master Reset changes the phone's settings back to default. This process does not erase personal data or downloaded content (contacts, pictures, ringtones, etc.).
    device 2652/1171331.jpg
  2. Scroll to Settings, then press the Center Nav key.
    device 2652/1171332.jpg
  3. Scroll to Phone Settings, then press the Center Nav key.
    device 2652/1171333.jpg
  4. Scroll to Reset Settings, then press the Center Nav key.
    device 2652/1171334.jpg
  5. Scroll to Master Reset, then press the Center Nav key.
    device 2652/1171335.jpg
  6. Scroll to Yes, then press the Center Nav key.
    device 2652/1171336.jpg
  7. To perform a Master Clear, from the home screen, press the Right Soft key.
    Note: A Master Clear not only changes the phone's settings back to default, but also erases personal data and downloaded content (contacts, pictures, ringtones, etc.). This process cannot be undone.
    device 2652/1318255.jpg
  8. Scroll to Settings, then press the Center Nav key.
    device 2652/1318256.jpg
  9. Scroll to Phone Settings, then press the Center Nav key.
    device 2652/1318257.jpg
  10. Scroll to Master Clear, then press the Center Nav key.
    device 2652/1318258.jpg
  11. Scroll to the desired option, then press the Center Nav key.
    Note: For this demonstration, select Phone.
    device 2652/1318259.jpg
  12. Scroll to Yes, then press the Center Nav key.
    Note: The default passcode is "0000".
    device 2652/1318260.jpg

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