Which device do you want help with?

Access Voicemail

Check and share your voicemail messages.

INSTRUCTIONS & INFO

Prenote info

To access voicemail, you must have already Set Up Voicemail. If you have forgotten your existing voicemail password, you will not be able to access voicemail until you reset your voicemail password.

In this tutorial, you will learn how to:

• Access voicemail
• Listen to a voicemail
• Share or save a voicemail 


Access voicemail

1. From the home screen select the phone app Phone app.

2. Select the Voicemail tab.

Note: Alternatively, from the phone app, select the Keypad tab > select and hold the 1 key > if prompted, enter your voicemail password > follow the prompts to listen to your messages.

Image 1




Listen to a voicemail

1. Select the desired message.

Image 2

2. Select the corresponding icon:

Image 3

PLAY/PAUSE: Select the Play icon to play the message. Select the Pause icon to pause the message.
SPEAKER: Select the Speaker icon to enable or disable speaker mode.
CALL BACK: Select the Phone icon to call back the phone number.
DELETE: Select the Delete icon to delete the voicemail.

Note: A transcription of the voicemail message will appear at the bottom of the voicemail options.
 



Share or save a voicemail

1. From the desired voicemail, select the share icon Share icon.

Note: Learn more about sharing with an AirDrop contact.

2. Select the desired share or save method and follow the prompts.

Note: Go to Troubleshoot Voicemail for solutions to common voicemail problems.

Image 4


Did you get the help you needed?