FaceTime
Which device do you want help with?
Change device

FaceTime

Make or receive a video or audio call using Facetime.
INSTRUCTIONS & INFO

In this tutorial, you will learn how to:

• Activate FaceTime
• Make a FaceTime call using the Phone app
• Make a FaceTime call using the FaceTime app
• Respond to an incoming FaceTime call
• FaceTime options
• Use Picture in Picture


Activate FaceTime

From the home screen, select the settings app Settings app > scroll to and select FaceTime > select the switch FaceTime switch.

Note: FaceTime requires an applicable data plan and your call recipient must also have a FaceTime-activated iOS device. If you need additional help, view the Apple support article If you get an error when trying to activate FaceTime. FaceTime now supports up to 32 people at one time.

Image 1



Make a FaceTime call using the Phone app

1. From the home screen, select the phone app Phone app.

2. Select the Contacts tab, then select the desired contact. To make a FaceTime video or audio call, select the video or phone icon next to FaceTime.

Image 2



Make a FaceTime call using the FaceTime app

1. From the home screen, select the facetime app FaceTime app.

2. Select the desired contact from the call history or select New FaceTime to create a new call and follow the prompts.

Image 3



Respond to an incoming FaceTime call

Select the desired option: 

Image 4

• ACCEPT CALL: Select the Accept icon.
• DECLINE CALL: Select the Decline icon.

Note: To decline a call with a message, select the call window > Message > select the desired message or select Custom... to send a custom message. If your iPhone is locked, select and drag the phone icon Phone icon to the right to answer a call. To decline a call from the lock screen, press the Side button twice. If you need additional help, view the Apple support article If you can't make or receive FaceTime calls.



FaceTime options

Select the screen, then select the desired option: 

Image 5

• MUTE: Select the mute icon.
• SWITCH BETWEEN FRONT & REAR CAMERAS: Select flip camera icon.
• TAKE A PICTURE: To take a picture of your FaceTime call select the Capture icon.



Use Picture in Picture

Picture in Picture allows you to continue viewing your call while multitasking. While in a FaceTime call, press the Home button. Your call will appear as a Picture-in-picture window in the corner of the screen. 

Note: You can select and drag the window as desired. To return to full screen, select the Picture-in-picture window. 

Image 6

Did you get the help you needed?