Change or Reset Voicemail Password
Which device do you want help with?
Change device

Change or Reset Voicemail Password

Reset a forgotten password or change an existing voicemail password.
INSTRUCTIONS & INFO
  1. Select the Phone app from the home screen.
    Note: To access Visual Voicemail, you must already Set Up Voicemail.
    device 5151/9006190_01.jpg
  2. Scroll to then select the Visual voicemail app.
    device 5151/9006190_02.jpg
  3. Select the Menu icon then select Settings.
    device 5151/9006190_03.jpg
  4. Select Change Password > Follow the on-screen instructions.
    Note: Alternately, you can change your voicemail password using the voicemail IVR. Press and hold the 1 key > enter your existing password > 4 key > 2 key > 1 key > enter your new password. To change your voicemail password via the IVR, you must know your current voicemail password. If you have forgotten your existing voicemail password, you will not be able to access voicemail until you reset your voicemail password.
    device 5151/9006190_04.jpg

Did you get the help you needed?

Did you get the help you needed?