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Secure My Device

Lock or unlock your display, set a screen security lock type (pin, password, pattern, fingerprints, or iris and face recognition), get your PUK code, or request your device be unlocked from the AT&T network.

INSTRUCTIONS & INFO
  1. SET A SECURITY LOCK: Swipe down from the Notification bar, then select the Settings icon.
    device 5204/9007010_01.jpg
  2. Select Lock screen and security. 
    device 5204/9007010_02.jpg
  3. Select Screen lock type, then select the desired screen lock type.
    Note: For this demonstration "Pattern" was selected
    device 5204/9007010_03.jpg
  4. CHANGE LOCK TYPE: From the Lock screen and security screen, select Screen lock type > enter your current pattern > select the desired screen lock type > follow prompts to complete set up.
    device 5204/9007010_04.jpg
  5. CHANGE LOCK SCREEN TIMEOUT: Select Secure lock settings from the Lock screen and security screen, then enter your current pattern > select Secured lock time > desired option.
    device 5204/9007010_05.jpg
  6. LOCK THE DEVICE: Press the Power/Lock button on the side of the device.
    Note: To learn more about requesting a device unlock for your AT&T mobile device so that it can operate on another compatible wireless network, visit www.att.com/deviceunlock. If your device is locked and is requesting a "PUK" code, click here for instructions on how to obtain your PUK or PUK2 code to unlock your SIM card.
    device 5204/9007010_06.jpg
  7. LOG IN USING THE SECURITY LOCK: Press the Power/Lock button. Draw your pattern to unlock the device.  
    device 5204/9007010_07.jpg

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