Samsung Smart Switch Mobile
Which device do you want help with?
Change device

Samsung Smart Switch Mobile

Transfer your data and apps from your old device to your new one.
INSTRUCTIONS & INFO
  1. DOWNLOAD THE SAMSUNG SMART SWITCH MOBILE APP: From the home screen, select the Play Store app.

    step 1

  2. Search for and select the Samsung Smart Switch Mobile app, then select INSTALL.

    step 2

  3. Select OPEN.

    step 3

  4. TRANSFER CONTENT USING THE SAMSUNG SMART SWITCH MOBILE APP: Review the Privacy Policy and Terms of Service, then select Agree.

    Note: Select Privacy Policy or Terms of Service to review as desired. If using Samsung Smart Switch for the first time, you have to grant Smart Switch permission to access Phone, Contacts, Calendar, Text messages, Storage, Microphone and Location. From the permissions screen, select Start.

    step 4

  5. To move your content from your old device to your new one, select Receive data.

    step 5

  6. Select Cable or Wireless. To connect using a USB Cable, you must have a USB cable and adapter. To connect using Wireless, both devices must be connected to the same Wi-Fi network.

    Note: For this demonstration, Wireless was selected.

    step 6

  7. Select your old device type.

    Note: You will see a prompt to sign in if you select iPhone/iPad.

    step 7

  8. Make sure that Smart Switch is installed on the old device. Select Send data on the old device. Devices will connect automatically.

    step 8

  9. The devices are now connected. On the old device, select the desired content you would like to transfer then select SEND.

    step 9

  10. Select Receive on the new device.

    step 10

  11. Select DONE when the content transfer is complete.

    Note: Visit samsung.com/smartswitch for more information on using your PC or Mac.

    step 11

Did you get the help you needed?