Access Voicemail
Which device do you want help with?
Access Voicemail
Check your voicemail messages.
INSTRUCTIONS & INFO
- When a new voicemail is received, the Voicemail icon will appear in the Notification bar.
Note: To access Visual Voicemail, you must have already Set Up Voicemail. Alternately, you can check your voicemail messages by selecting the Phone icon from the home screen > select and hold the 1 key > if prompted, enter your voicemail password > follow the prompts to listen to your messages. If you have forgotten your existing voicemail password, you will not be able to access voicemail until you reset your voicemail password.
- From the home screen, swipe up to access the Apps tray then scroll to and select the Visual Voicemail app.
- To listen to the voicemail, select the desired voicemail.
- Select the corresponding icon to play the voicemail, delete the voicemail, or enable/disable the speaker.
- To share, save, or export a voicemail, select the Menu icon then select the desired option.
Note: Select Add to contacts to add the voicemail's caller to your contacts. View Access voicemail messages for tips to manage your voicemail. Go to Troubleshoot Voicemail for solutions to common voicemail problems.