Manage AT&T PREPAID Account
Which device do you want help with?

Manage AT&T PREPAID Account

Change your AT&T PREPAID plan, check your balance, add money to your account and more.

INSTRUCTIONS & INFO
  1. MANAGE AT&T PREPAID ACCOUNT FROM BROWSER: Go to www.paygonline.com.
    device 5154/9006933_01.jpg
  2. Enter your AT&T PREPAID Wireless Number and 4-Digit Password, then select Login.
    Note: The initial password is set to the last 4 digits of your wireless number.
    device 5154/9006933_02.jpg
  3. Your Current rate plan will be displayed. 
    device 5154/9006933_03.jpg
  4. Press the down directional button to view your Current Balance. Navigate to Refill Account then press the OK button to add more money. Press the down directional button to Setup AutoPay, view Usage Summary, add Packages, switch Rate Plans, and more.
    device 5154/9006933_04.jpg
  5. MANAGE AT&T PREPAID ACCOUNT OVER PHONE: If calling from the AT&T PREPAID phone, enter 611 then select the Call icon. If calling from a landline phone, dial 1-800-901-9878.
    Note: When calling from a landline, dial 1-800-901-9878. You can also manage your account via text message using star codes.
    device 5154/9006933_05.jpg

Did you get the help you needed?