Make & Receive an AT&T Video Call

AT&T Video Call lets you make and receive HD Voice calls combined with real-time video.

INSTRUCTIONS & INFO

All AT&T Video Call participants need a video call capable device and a postpaid wireless account that is set up for AT&T HD Voice. At this time, Video Call is available between AT&T customers within AT&T HD Voice coverage areas and with users on carriers that interoperate with AT&T. Each call uses both voice & data (HD Voice part of the call is billed as a regular voice call, while the video portion of the call incurs data usage charges). No voice or data charges apply once a Video Call hands over to Wi-Fi. Certain features (Smart Limits, Ringback Tones, OfficeDirect and OfficeReach) are incompatible with Video Call. Video calling is not available for AT&T PREPAID phones.

In this tutorial, you will learn how to:

• Make a video call
• Respond to an incoming video call
• Change call type
• Video call options
• Enable or disable video call

Make a video call

A video call can be made through the Dialpad in the

Phone app or through the Contacts list in the

Contacts app. To make a video call through the Dialpad, enter the desired number, then select the Video Call icon.

Note: The Video Call icon appears in green if the person has the capability to receive a Video Call and is gray and crossed out if the person does not have the capability to receive a Video Call.

Respond to an incoming video call

• ACCEPT VIDEO CALL: Swipe the Video icon up to accept a video call.
• DECLINE CALL: Swipe the Video icon down to decline a video call.

Note: Video call is not available if the one device does not support video call.

Change call type

Switch between a HD Voice and Video call.

• SWITCH TO A VOICE CALL: While on a video call, select the Switch call icon.

• SWITCH TO A VIDEO CALL: From a voice call, select the Video call icon.

Note: When switching from a Voice to Video call, the person you are on the phone with will have the option to accept or reject the change from an HD Voice Call to a Video Call.

Video call options

Select the screen, then select the desired option:

• MUTE SOUND: Select the Speaker icon.
• MUTE MICROPHONE: Select the Mute icon.
• ENABLE/DISABLE YOUR CAMERA: Select the Hide camera icon.
• SWITCH BETWEEN FRONT & REAR CAMERAS: Select the Switch camera icon.

• ADD A VIDEO CALL: Select the Add call icon.
• PAUSE A VIDEO CALL: Select the Pause icon.

Note: You can add up to 5 people to the video call. The person talking is shown on screen at the time. Group video calling may not work for those using a different mobile operator.